Ô°ÇøÒùÂÒ, Inc. (QDI) has planned, established, documented, and implemented a quality management program for its warehouses, which is maintained in order to continually improve its effectiveness in accordance with legislation, international standards, and best industry practices. QDI¡¯s Business Management System is comprised of a Quality Manual and a Food Safety Manual, which governs processes for the safe storage and distribution of products entrusted to the company.
Management and staff are committed to implement a quality manual that defines the minimum standards for all of our processes and follows a series of written procedures that will give our customers, confidence in our services. We believe that QDI¡¯s work culture is a direct reflection of its quality policy statement.
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Warehouse Quality Management Program
QDI¡¯s Quality Policy Statement
- To meet or exceed our customer requirements and to provide continuous improvement in our processes.
- To provide SUPERIOR service to every Quality customer in all phases of product distribution
- To nurture an atmosphere among employee at all levels so that self-respect, understanding, compassion, friendship, and courtesy are incorporated into our way of life, thus attaining the highest level of employee satisfaction possible.
- This atmosphere allows for a style of operation that promotes a level of service that exceeds the expectations of the business community, thus reaching our goal of attaining the highest level of customer satisfaction possible.